Polite Requests (teaching ideas for
ESL teachers)

Lesson Plan for  'Could I + inf' and 'Could you + inf' as polite requests for Hotel English

FAQ Mini-Roleplays: ESL  communicative lesson
practicing basic requests  in English

Sample request dialogues in different situations (PDF)

Can We Go Swimming? Making requests; refusing and giving in to requests

Speaking Situations: Asking for Favors

Telephoning Lesson Plan

Hello. May I help you?
dialogue requesting information

Hotel reservations dialogue

Telephone Skills: ESL lesson Plan


Telephoning/talking on the phone:common
expressions/idioms/phrases/language

Telephone language sorting worksheet (PDF)

Telephone phrasal verbs (PDF)

Telephone expressions worksheet with pictures (PDF)

Telephoning matching & dialogue gapfill (PDF)

Telephone roleplays (PDF)

Telephoning exercises (PDF)

Telephoning dialogues & exercises (PDF)

Telephone conversation gap-fill (PDF)

Using the telephone unit (PDF)

Idioms and expressions for telephoning (PDF)

Elementary business English telephoning language
(PDF)

Telephone language (PDF)

Talking business on the telephone (PDF)

Make a phone call: common expressions (PDF)

Effective telephone language (word)

Expressions for formal and informal calls (PDF)

Informal telephone language (PDF)

More sample phone conversations (PDF)



Telephoning/talking on the phone: exercises

Business telephoning worksheet (PDF)

Telephoning & request picture worksheet (PDF)

Telephone conversation worksheet: confirmation
& reservation (PDF)

Telephoning exercises (PDF p 24-25)

Telephone messages: expressions and exercises (PDF)

More telephoning worksheets (PDF)